Left Space
Navigation - Home, About us, Contact us, Sitemap Sitemap Contact Us Homepage
accedi versione in italiano di questo sito Partecs - Skype Us  
Banner image Banner image Banner image Banner
Navigation - menu Clients Products Our Services About us News
btn Overview
btn Custom Solutions Services
btn Migration Services
btn Training Services
btn Support Services

Support Services

ParTecs has strong connections with the open-source communities. It can therefore act as a bridge and help you secure the benefits of comprehensive product support, which you expect from a software products company.

ParTecs support packages include application(s) support via phone and/or email. ParTecs support staff work with customer teams to diagnose and fix problems. The support system provides trouble ticket tracking. A single point of contact, responsible for overall customer satisfaction and escalation is assigned at ParTecs. ParTecs support staff continue to remain involved with the open-source communities to provide product-update notifications to customers. ParTecs support continues to perform on-going application maintenance tasks on a weekly or monthly basis as per the support agreement.



 Valid HTML 4.01 Transitiona; Valid CSS!
right Space